PRIVACY POLICY

At IKIGAI KART PRIVATE LIMITED (“Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. By using our website (www.ikigaikart.com) and providing your personal data, you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Personal Information (provided by you): Name, gender, email address, mobile number, billing/shipping address, payment details, and any other details you submit during registration, placing orders, subscribing to services, surveys, or communications.
• Automatic Information (collected by us): IP address, browser type, operating system, referral source, pages visited, search terms, and other usage data collected via cookies, analytics tools, and server logs.
• Communications:
  • Email & SMS: By registering or placing an order, you agree to receive transactional and promotional emails/SMS, even if your number is registered under “Do Not Disturb (DND)” services. You can opt out of promotional communication anytime.
  • Other Sources: We may also receive relevant information from third-party services to enhance your customer experience.

2. Use of Information

• Processing and fulfilling your orders.
• Customizing and improving your shopping experience.
• Sending order updates, newsletters, promotions, and service communications.
• Conducting market research, surveys, and feedback analysis.
• Ensuring compliance with legal requirements, fraud detection, and security measures.

3. Cookies

• Our website uses cookies to enhance user experience, recognize repeat visits, and provide faster browsing.
• Cookies do not contain viruses or personal identification data.
• You may disable cookies in your browser, but some features of the website may not function properly.

4. Data Security

• We follow strict procedures and use secure servers, encryption, and firewalls to safeguard your data.
• Payment details are processed only through secure SSL-enabled gateways.
• Employees violating privacy/security policies are subject to disciplinary action.
• While we take all precautions, 100% security cannot be guaranteed. Customers are advised not to share full credit/debit card details over email or unencrypted channels.

5. Children’s Privacy

We do not knowingly collect or sell products/services to individuals under 18 years of age. Minors must seek parental/guardian consent before providing personal information.

6. User Rights

• Access, update, or correct your personal details under the “My Account” section.
• Unsubscribe from promotional emails/SMS via the link provided in communications or by writing to us at support@ikigaikart.com.
• Request deletion of your account and associated data, subject to legal and regulatory requirements.

7. Safety & Security Tips for Users

• Keep your password confidential; use strong, unique passwords and change them regularly.
• Always log out after using a public/shared computer.
• Keep your devices updated with antivirus and firewall protection.
• Do not click on suspicious links or share OTPs and financial details with anyone.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.

9. Changes to Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

10. Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please contact:
IKIGAI KART PRIVATE LIMITED
Email: support@ikigaikart.com
Registered Office: Gali No-3, Bakhtawar Chal, Tulsipur, Near Railway Line, Rajnandgaon-CG-491441, India